Are
there any other expenses ?
Unless otherwise agreed in writing, the design budget negotiated
with Chameleon covers design and conceptual work only and does
not include the costs of materials or outside bodies such as printers,
programmers, illustrators, animators, photographers, copywriters,
proof-readers or other agencies which may or may not be needed
during this project
We usually include the cost of inkjet paper & inks used when
producing colour visuals for your project, but may have to make
a special arrangement for the provision of printing full colour
A3 sheets or large solid blocks of colour. We feel it is reasonable
to ask for reimbursement when significantly increased ink cartridge
replacement means a high incurrence of cost for ourselves
Note also that the design budget negotiated with Chameleon does
not include the following: any necessary software programmes for
the project, training you or any of your staff in the use of any
computer software programmes, the buying of images or fonts from
image or font libraries, materials and transport costs, printing,
web hosting, the regular updating of internet websites, adding
details to search engines, writing copy and liaising with outside
bodies such as photographers, illustrators etc. (which will be
charged at £25 per hour plus transport costs)
Please ask for a separate Chameleon quote or make separate arrangements
if any of the above are required for this project. Chameleon will
never involve third parties or charge for any other extra expenses
without your prior knowledge, agreement and consent
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Find out about these extra expenses in more detail
What
are the main copyright issues ?
The copyright and design rights of whatever type of all concepts
& designs created by us for our projects remains with Chameleon
throughout the project. However, we agree that once all negotiated
payments have been settled by you, then you will be entitled to
use all of the designs & concepts created for you by Chameleon
in any way you wish and for as long as you wish
You need to be aware and understand that the copyright of all
concepts & designs created for you by us for any projects
does in fact remain with Chameleon and that we will have the right
to use them in any way, shape or form in which we feel fit, including
the promotion of our business, unless otherwise agreed in writing
The onus for avoiding clashes of copyright infringement with
other people's designs resides with you and it is your job to
research (if necessary) any external designs which may clash with
what Chameleon provides. This may involve specialist legal advisors,
the Patent Office and/or searching design databases – the
costs of which shall be incurred by you, not Chameleon
Although we at Chameleon will always try to produce original
artwork, ideas, designs and concepts, we cannot take responsibility
for design searches not being undertaken and then possible future
lawsuits arising due to our designs or concepts clashing with
those of another graphic artist
Before accepting any artwork given to you by Chameleon, we strongly
advise that you make checks to make sure that it does not clash
with the artwork of any other individual or company. The copy,
photographs or illustrations you give us must be accurate, approved,
decent, legal and truthful
You must be authorized to use any trade names, British Standard
Marks, quality assurance marks, logos or other material(s) used
in any Chameleon projects. Chameleon accepts absolutely no responsibility
for any kind of legal proceedings made against your company as
a result of copyright infringement of a third party during or
after the completion of this project
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Find out about these copyright issues in more detail
Do
I or Chameleon have the right to cancel a project ?
The short answer is yes to both, however you need to be aware
of the specific details which can be downloaded in the Chameleon
Terms & Conditions contract (see link below). Please read
our Terms carefully
>
Find out about Chameleon cancellation procedures in more detail
What
if I'm not happy with your work ?
Although we at Chameleon will certainly put our best efforts
into completing this project to a mutually satisfactory level
of quality and workmanship, you must realize that our commitment
lies with the fulfillment of the criteria listed within the quotation
provided
So long as we have fulfilled the aspects listed in the original
quotation, you still have a commitment to pay all outstanding
costs to Chameleon and/or other third parties regardless of whether
the final item(s) produced are to your liking or not
In the very rare instance where the final results are not to
you liking, it is usually the case that some kind of mutually
agreeable solution is provided by us in order to please both parties.
However, if further work is to be produced in order to achieve
this then further design costs may apply
We feel this statement is reasonable because in theory we could
be working on some projects for infinity until our client is happy.
If there was the unlikely scenario of working with a generally
unhappy customer, we may be asked to work for many more hours
than stated in the original brief, for free, which is unacceptable
Would
you be prepared to work with our in-house designers ?
If you already have in-house designers working for you, then
please do still keep the Chameleon website bookmarked for any
hectic periods where graphic design work may need to be outsourced.
If you have a list of contracted design companies that you specifically
use for artwork, then do add Chameleon Graphics to that list –
or contact Chameleon, informing us of your company’s policy
and procedures for tendering design work
Alternatively, at Chameleon we are quite happy to work alongside
other design companies or with your own in-house designers on
any projects which you may have in mind. Sometimes 2 heads are
better than one and if you'd like us to join a team either short
term or long term to give our own unique input of concepts and
ideas, then we are quite happy to do that
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